Tuesday, April 16, 2024


Table of Contents


  1. Serene environment
  2. Two comfortable chairs and a table


  1. Advance Preparation
    1. Set up an appointment with the patient
    2. Prepare the venue for the session
    3. Ensure patient has taken his/her medication, meal and is well groomed
  2. Welcome and receive patient(s)
  3. Sit patient(s) in a desired pattern while observing his gestures, mannerism and posture
  4. Establish rapport (refer procedure) and explain the procedure to the patient(s)
  5. Initiate conversation with brief introduction
  6. Assure patient of confidentiality
  7. Encourage patient to express problems, fears and conflicts
  8. Identify patient’s thoughts and feelings as he/she expresses him/herself
  9. Identify with patient his/her perceived difficulties and possible contributing factors to the problem
  10. Speak in a calm, soft voice during discussions and avoid being judgmental
  11. Allow patient to come out with coping strategies
  12. Support patient to implement the strategies if possible
  13. Inform the patient that he/she will be monitored on how he/she implements the strategies as well as assessment of his/her progress
  14. Set date, time and venue for the next counselling session
  15. Summarize and close the session
  16. Express appreciation to patient and direct him/her to the next activity
  17. Document the procedure and any observation made in nurses’ notes/patient’s folder