Table of Contents
STEPS #
- Establish rapport with patient and relatives (Refer to steps)
- Mention the name of the ward to patient and relatives
- Introduce patient to ward staff around
- Show patient the nurse’s station
- Show patient his/her bed
- Show patient his/her bed side cabinet/locker and how it operates
- Introduce him/her to other patients if any
- Show patient the bathroom, toilet and how the sanitary fittings operates
- Show patient the kitchen, day room and its uses (if available)
- Inform patient of ward routines and activities
- Inform patient whom to contact for any information or complaints
- Encourage patient to ask questions for clarity
- Thank patient and send him/her to bed
- Report to appropriate officer