Table of Contents
REQUIREMENTS #
Patient’s folder (Electronic/Manual)
STEPS #
- Establish rapport (refer procedure) and explain rationale of the orientation to the patient
- Mention the name of the ward to him/her
- Introduce patient to ward staff around and other patients
- Show patient the nurses’ office, ward annexes (treatment room, emergency exit, visitor’s room etc.)
- Show patient the dining hall, day room and time of serving meals
- Show patient to his/her bed and locker
- Show patient the bathroom and toilet and how to use it
- Show patient the property room and its significance
- Inform patient of structured activities as well as rules and regulations on the ward
- Tell patient whom to contact for any information during his/her stay on the ward
- Encourage patient to ask questions and respond appropriately
- Express appreciation to patient and put him/her to bed if necessary or direct him/her to the next activity
- Document the orientation process in the nurses’ notes/ patient’s folder