Thursday, July 25, 2024


Table of Contents


  1. Patient’s folder (Manual or electronic)
  2. Treatment sheet (Manual or electronic)
  3. Chair
  4. Care devices/gadgets (if any)
  5. Pamphlets/source of readable information


  1. Confirm patient’s diagnoses against the patient’s record (manually or electronic)
  2. Establish rapport with the patient (Refer to steps)
  3. Explain the need for education to patient
  4. Involve relatives or significant other if any
  5. Ensure enabling and relaxed environment to maintain privacy and individuality of patient
  6. Assist patient into a desirable position
  7. Sit comfortably by the patient
  8. Identify the suitable language for the patient
  9. Find patient’s level or awareness of condition
  10. Build on what the patient knows about the condition with scientific data of condition
  11. Find patient’s level or awareness on possible management options
  12. Explain to patient the rationale for the various investigations and treatment adopted
  13. Explain the possible outcome of condition and prognoses
  14. Explain and demonstrate the use of devices/gadgets (if any) included in the management process e.g. glucometer, clutches, spirometer etc.
  15. Ensure patient and significant other understands the teaching and clarify where need be
  16. Allow patient and significant other to ask questions for clarity
  17. Encourage patient and significant other to co-operate with health team and ask questions whenever he/she is in doubt
  18. Provide patient with clear simple pamphlets or other sources of readable information
  19. Thank patient and relatives for the cooperation
  20. Document procedure and report to appropriate officer