ORIENTATION OF PATIENT TO WARD ENVIRONMENT (AMBULANT)

STEPS #

1. Establish rapport with patient and relatives (Refer to steps)
2. Mention the name of the ward to patient and relatives
3. Introduce patient to ward staff around
4. Show patient the nurse’s station
5. Show patient his/her bed
6. Show patient his/her bed side cabinet/locker and how it operates
7. Introduce him/her to other patients if any
8. Show patient the bathroom, toilet and how the sanitary fittings operates
9. Show patient the kitchen, day room and its uses (if available)
10. Inform patient of ward routines and activities
11. Inform patient whom to contact for any information or complaints
12. Encourage patient to ask questions for clarity
13. Thank patient and send him/her to bed
14. Report to appropriate officer